7 Reasons Your Employees Will Love Having Managed It Services
Your work culture may be affecting productivity. Find out how managed IT services can improve the morale of your staff and raise profits.
A single data breach could cost your company as much as $3.86 million. Meanwhile, your employees might struggle to use old, outdated software. If your equipment starts lagging and glitching, your employees will suffer for it.
Without IT service management, your team will have to troubleshoot technical issues on their own. Your team’s productivity and morale might suffer as a result.
Meanwhile, you’ll end up falling behind the competition.
Don’t let old technology impact your team’s ability to work. Instead, consider hiring managed IT services.
On the fence about hiring managed IT service providers? Here are seven ways IT outsourcing services can benefit your team.
Keep reading to learn more!
1. Cut Costs
Hiring an in-house IT team can become costly. You might need to wait before buying new computers and equipment in order to pay for your in-house team. By scheduling managed IT services and outsourcing your IT needs, you can save money and cut expenses.
Then, you can use that money to benefit your employees in different ways.
For example, you can update your old, outdated computers with new, faster-running machines. Your team won’t have to sit around, waiting for the dial-up tone. Instead, they can use new equipment to work more efficiently.
Old computers often have compatibility issues with new software updates, too. If you’re using old systems, your team might have issues. That’s another blow to their productivity.
If you only need a few IT services, the costs of hiring a full in-house team can add up. You might end up with employees who lack the right experience and expertise. Some IT employees expect their employers to pay for continuous training, too.
Instead, consider IT service management. Your outsourced IT team will have up-to-date training. They can fill the gaps and help you avoid hiring more in-house employees.
If you don’t have an in-house or outsourced team, your entire system could crash. What if you’re the victim of a hack? You’ll have to spend time and money trying to fix the problem.
Meanwhile, your employees will suffer if they’ve lost essential files.
About 46% of startups fail because they run out of money. Meanwhile, 27% of businesses outsource to cut costs. Outsourcing can save you about 60% on overhead costs.
With IT service management, you can put your money to better use. At the same time, you can improve your ROI.
As your company grows, your employees will benefit. They can receive raises and grow with your business! At the same time, you’ll improve retention, allowing you to save time and money hiring and training new personnel.
2. Get Ahead of Issues
Do you know which technical issues your team will experience in the years to come? Chances are, you can’t predict these issues. Waiting for problems to pop up, however, can waste time and money for your business in the long-run.
Instead of trying to patch up holes, consider getting ahead of the problem with managed IT services.
When problems arise, your employees have to drop everything to fix the problem. In some cases, they can’t continue working until the system is working properly. When employees have to stop what they’re doing, it can impact efficiency and your company’s ROI.
Instead of waiting for new problems to pop up, you can hire managed IT service providers and take a proactive approach.
Your managed IT services team knows which problem areas to look for. They can help improve your current system to ensure you dodge potential issues down the road. Instead of waiting for problems to impact your productivity, you can use preventative measures.
IT outsourcing services can help you get ahead (instead of falling behind).
As technology changes, hackers find new ways to get through old defense systems. Meanwhile, your business environment will change to adapt to new trends and markets. Government regulations and financial conditions can impact your business, too.
It’s important to learn how to adapt to mitigate your risk. Otherwise, your business could suffer for it.
With IT service management, you can recognize and avoid these risks as the market continues to change. In fact, your IT team will mitigate these risks for you.
They’ll also make sure you remain secure and compliant with new regulations.
Mitigating potential risks can help you avoid wasting value money and time as a business.
Get Ahead of Competitors
Your employees want to see your business succeed.
Learning how to get ahead of issues can put you ahead of the curve, too. While your competitors are suffering from IT issues, you can find new opportunities to grow as a business.
Are you trying to compete with larger corporations? Larger businesses have bigger in-house IT teams. They also have larger budgets to work with.
If you don’t have the budget to compete, that’s okay. Instead, you can work with managed IT service providers to remain competitive.
Your managed IT services team can help you keep up with competitors. They’ll make sure your tech is up-to-date, allowing you to compete in a saturated market.
3. Remain Secure
Almost 50% of all cyber attacks target small businesses. Remember, these hackers are getting smarter, too. Hiring managed IT services can help you remain secure.
If your business becomes the victim of a hack, your team can suffer for it. They’ll have to wait until your system is up-and-running before they can get back to work.
You might lose the trust of your customers, too. If your system is weak and vulnerable to attacks, your customers might not trust you with their private information. If you only take online sales, they might not want to give you their contact or credit card information.
By strengthening your defenses, you can keep your employee and customer information secure.
4. Focus on Work (Not IT Issues)
Every time an IT issue pops up, your employees have to stop what they’re doing to fix the problem. If they can’t resolve the issue on their own, they have to call for help. Waiting for someone to fix their problems can cause long, costly delays.
Managed IT services will allow your team to focus on their work. They won’t have to sit around, waiting. Instead, they’ll have peace of mind that there’s someone they can call for a solution.
Once your IT service management team fixes the problem, your employees can get back to work.
Otherwise, delays in daily operations can impact productivity, efficiency, and your bottom line.
By hiring managed IT service providers, your team can focus on work, not on IT issues. As a result, they can do the work you pay them for.
Otherwise, having to stop work to fix IT problems could impact your team’s morale. They might become so frustrated that they quit. Instead, they’ll look to work for a business that has better systems.
5. Immediate Solutions
When your system shuts down or hackers get through a firewall, you can’t wait around. Remember, a hack could impact your employees’ and customers’ ability to trust your business. The longer everyone has to wait for a fix, the more likely hackers have gained access to important private information.
By outsourcing to a managed IT services team, you don’t have to wait for a solution.
Instead, you’ll have peace of mind that your IT team will respond right away. They’ll know what to look for and how to get your systems back up-and-running.
Otherwise, delays will cost your team time and money.
At the same time, waiting for help can leave your team even more vulnerable to attacks. Instead, you can find the solution you need right away by working with your IT team.
6. Stay Up-to-Date
Technology changes every single day. If you’re not up-to-date with the latest trends, you’re falling behind. Your employees and customers will start to notice.
You’re busy enough trying to stay up-to-date with trends that are relevant to your industry. By working with an IT support services team, you won’t have to stay up-to-date with IT trends, too.
Are hiring younger workers, such as millennials?
By 2025, millennials will make up 75% of the global workforce. The generation after them, Gen Z, is about to enter the workforce, too.
If your system is old and outdated, you might fail to hire young talent. Instead, these workers will turn toward your competitors.
If you want to keep your employees happy and continue hiring the best talent, you need to keep your technology up-to-date. Otherwise, your company’s reputation might suffer.
As your company continues to grow, you’ll need to scale your IT needs accordingly. Otherwise, you might not have a system capable of handling your number of employees.
Working with managed IT service providers makes scaling easy. They can adjust your plan as your company grows, ensuring you have the services you need.
7. Access to Expert Advice
Your employees might know how to fix a few minor IT problems. For bigger issues, however, they’ll need help.
Your employees can call your IT service management team as needed for expert advice. If they don’t know how to fix an issue, your managed IT team can help.
Your team will have access to a certified, trained team for all the help they need.
Plug into Easy IT Solutions: 7 Reasons to Consider Managed IT Services
Don’t let IT issues frustrate your employees. Instead, consider requesting managed IT services. By working with managed IT service providers, you can improve your team’s morale, productivity, and efficiency.
Otherwise, you might frustrate your employees with old, outdated technology.
Ready to boost your team’s productivity? Contact us today to get started!