IT support & management

IT support & management is a rudimentary notion. Whether you’re looking for additional resources to support internal staff or need an IT services partner to provide comprehensive design, implementation, and support for your firm – look no further. Just over half our client base are SMBs who have internal IT resources.

Our service delivery process and support plans have been refined over many years. Feel free to inquire below about a customized solution for your business.

IT support & management

Prime Time Integraters Support Plans

Whether you need a fully managed plan or a co-managed plan, we have a solution that’s right for you.

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Custom Plan

Selected Value: 5

Frequently Asked Questions

In addition customized plan pricing, all plans are subject to tier discounts. Tier one 50-249, tier two 251-499, tier three at 500+. Discounts vary by plan customizations. Feel free to request a custom quote here.

Your PTI Support plan can be tailored as needed by your organization; whether you have internal IT resources or you are leaving the heavy lifting to us. Feel free to request a custom quote here.

Payment for support services are month to month, however service contracts are one year minimum. IT alignment takes place over a 3 month to 1 year cycle (depending on various factors), and the only way to observe value from structured IT management is to commit to the process. Schedule a disovery call to learn more about our onboarding process.

Yes we do for the custom plan.

24×7 remote support is available in the Essential and Premium plans. Should you require this level of service, the option is simply bolted to your service agreement.

Need assistance?

Discovery Call

We want to learn more about you! This short call gives you time to let us know about your needs to see if our service is right for you.

Plan Review

Our team will meet with you to review pricing options.